Returns & Refunds Policy

All sales are final for services. We do not offer refunds for any services once purchased.

Refunds are only available for physical or digital products if they are proven to be defective or not as described. To request a refund for eligible items, please contact us at [email protected] within 7 days of delivery.

We reserve the right to deny any refund request that does not meet our stated conditions.

Return Policy

Customers may return or exchange a product within 7 days of the delivery date.

How to Request a Return

To initiate a return or refund, please send an email to [email protected] with the subject line “Return/Refund Request”. Be sure to include:

• Your order number
• Photos of the product showing any damage or defects (if applicable)

After receiving your request, Simple Tax Way will respond with confirmation and instructions via email.

Exchange Policy

We accept exchanges for items that are defective, incorrect, or not as described. Customers will not be charged any fees for exchanges.

The replacement product will be shipped once the return of the original item is confirmed.

Need Help?

If your product is defective or if you have not received your refund after the stated time, please contact us as soon as possible at [email protected] for prompt assistance.